Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
Charming appeal
Cozy atmosphere
Inconvenient bathroom layout
Mixed service experience
7.0/10
Very good
Rooms
6.6
Location
8.6
Service
7.3
Dining
6.5
Guest reviews
7.0/10
based on 25 reviews
3.5/5
based on 421 reviews
7.3
7.3/10 based on 3735 reviews
#280 of 420 hotels in Amsterdam based on Tripadvisor
Alan
United Kingdom,
April
2024
6.6/10
The hotel had a charming appeal, despite some inconveniences. The rooms were quaint and served their purpose, although with old furniture and an awkward bathroom layout. The staff were a mix of rude and friendly, and despite some challenges, they managed to help secure a partial refund during the national train strike. The location was a mix of perfect and slightly out of the way, nestled in a convenient spot near attractions but on a quieter street. The dining experience had its flaws, with limited breakfast options and a cozy yet crowded setting. Overall, a stay that had its highs and lows but ultimately provided a memorable experience.
Rooms
7.0
The rooms, although sparse and with old furniture, had a charming appeal and served their purpose well. The bathroom layout was inconvenient, and the blow dryer didn't work, but the token window into a dark lightwell added to the cozy atmosphere.
Service
6.0
The staff presented a mixed experience, ranging from rude to friendly. Despite this, they were able to assist in securing a partial refund due to the national train strike
Location
8.0
The hotel's location was a mix of perfect and slightly out of the way, with close proximity to attractions and a quieter setting away from the main street.
Dining
5.0
The dining experience had its flaws, with limited breakfast options and a cozy yet crowded setting. The location was not ideal for the relatively small dining area.
Facilities
7.0
The facilities were basic but served their purpose adequately for a budget room.
Charming appeal
Inconvenient bathroom layout
Martin
United Kingdom,
March
2024
7.4/10
The hotel's location is perfect for travelers using the train station, although the room may feel claustrophobic due to the lack of a window. The bed was comfortable, and breakfast was decent for three people. The ambiance didn't match the online images, with a dark and stuffy feel inside.
Rooms
6.0
Despite the lack of a window, the room provided a comfortable bed and adequate breakfast for three guests. However, the overall vibe inside was dim and stuffy, not reflecting the pictures online.
Service
8.0
The service was fantastic and very helpful, except for one receptionist during our checkout. They even arranged for a taxi to pick us up right at the hotel lobby, which was a great convenience.
Location
9.0
The hotel's proximity to the train station was excellent, making it ideal for those traveling by train. It's conveniently located for easy access to various attractions in Amsterdam.
Dining
7.0
The dining experience at the adjacent Irish bar, 'Mollie Malone's,' was enjoyable, offering fresh and delicious options. However, the breakfast service ended promptly at 10 am, causing inconvenience.
Facilities
7.0
The hotel is situated close to the Central Station, providing easy access to transportation options. However, the lack of windows in the rooms may diminish the overall experience.
Great Location
Claustrophobic Rooms
Billy
United States,
March
2024
6.8/10
My stay at this hotel was quite mixed. The room, priced at £480.00, felt a bit cramped and oddly situated right beside the stairs. On the plus side, it was a decent size with a nice power shower and a TV, although there wasn't much space to unpack clothes. The service, however, was a standout with the staff being great, friendly, and very helpful in providing recommendations for dining and shopping. The location was convenient, just a short walk to Dam Square and other attractions in Amsterdam. Although close to the red light area, it was easy to avoid and find proper restaurants nearby. Dining at the next-door Irish Pub, Molly Malone's, was okay but wasn't as advertised after paying extra for a room including breakfast.
Rooms
6.0
The room felt a bit like a prison shaq and was strangely located beside the stairs. Despite that, it was a decent size with a nice power shower and a TV, lacking sufficient space to unpack clothes.
Service
8.0
The staff were friendly, great, and very helpful in providing recommendations for dining and shopping. However, the service of not cleaning the room was a letdown.
Location
9.0
The location was convenient, being around 7 minutes from the red light area with easy access to transport and attractions in Amsterdam. It was clean, cool, and close to the main entertainment venues but not directly in the red lights area.
Dining
6.0
The dining experience at the next-door Irish Pub, Molly Malone's, was just okay and didn't match the paid-for breakfast expectations.
Facilities
5.0
Steve
United Kingdom,
January
2024
6.4/10
The hotel was not worth the money, as the rooms were tiny with no windows and too close to each other. However, having air conditioning made a positive difference. The service was efficient but somewhat rude and abrupt, especially during breakfast. The location was excellent, close to the city center with many restaurants and cafes nearby. The dining experience was average, with limited options and an early closing time at the Irish bar next door. Facilities were adequate, with car hire and housekeeping services offered.
Rooms
5.0
The rooms were tiny and lacked windows, with very close neighbors.
Service
6.0
The service was efficient but came off as quite rude and disrespectful at times.
Location
8.0
The location was great, near the city center with easy access to restaurants and cafes.
Dining
6.0
The dining experience was mediocre, with limited options and an early closing time at the adjacent Irish bar.
Facilities
7.0
Facilities were average, with car hire and housekeeping services available.
Great location
Tiny rooms
Gary
United Kingdom,
December
2023
6.8/10
The hotel is conveniently located near the station and offers easy access to various attractions. The rooms, though lacking external windows for natural light, had a double bed and a single bed. The service was business-like but helpful, with some limitations. The dining experience at the nearby Irish pub was enjoyable, but breakfast had strict timing. The location is excellent for exploring Amsterdam, especially the Red Light District.
Rooms
7.0
The rooms didn't have any external windows with natural light. They were close to the reception, which made it noisy during the day.
Service
6.0
The service felt a bit indifferent, but the staff tried to be helpful within their constraints.
Location
8.0
The hotel is closer to the station but not far from attractions. The area is great for day and evening activities of all ages.
Dining
7.0
The dining experience next door at the Irish pub was enjoyable, but the strict breakfast timing could be inconvenient.
Facilities
6.0
Basic facilities were available; however, some areas need improvement.
George
United Kingdom,
December
2023
7.6/10
My stay at the hotel was a mix of positives and negatives. The rooms were surprisingly spacious compared to the photos online but unfortunately, very noisy due to a non-stop motor day and night. Despite the high price, the location was excellent for exploring Amsterdam's landmarks with the downside of being too close to the Red Light district. The service was lovely, although there was a cold first night due to confusion about the room's heating system. Dining at the Irish pub next door had a good selection but may not suit those who prefer a different breakfast setting.
Rooms
7.0
The rooms were surprisingly big compared to the photos posted.
Service
8.0
The service was lovely, with some initial issues regarding the room's heating system.
Location
9.0
The location was perfect, just a short walk from many of Amsterdam's landmarks and close to transportation hubs.
Dining
7.0
Dining at the Irish pub next door offered a variety of choices but may not be ideal for non-drinkers.
Facilities
7.0
Marie
United Kingdom,
November
2023
7.4/10
The hotel is conveniently located in the heart of Amsterdam, perfect for exploring the city. The rooms are simple but clean and equipped with a handy smartphone for easy navigation. The service was a mix of helpfulness and some unexpected challenges. The location is outstanding, making it easy to reach key attractions and the train station. Dining options were decent, and the facilities were sufficient for a comfortable stay.
Rooms
8.0
The rooms were fairly basic but clean, and I appreciated the provided smartphone for navigation.
Service
6.0
The service was a mix of helpful and challenging moments.
Location
9.0
The location couldn't be better, just a short walk from major landmarks and the central station.
Dining
7.0
The dining was average, but the breakfast could have been better.
Facilities
7.0
The facilities met the basic needs for a weekend trip.
Ed
United Kingdom,
November
2023
7.4/10
The hotel was clean and comfortable overall, with a very comfy bed, though the room was basic considering the price paid. There were hardly any toiletries provided, but everything was in decent condition.
Rooms
7.0
The room was clean, though basic. The bed was very comfortable. It served the purpose for our stay.
Service
6.0
The service was a mix; some staff members were extremely helpful, while others were rude, not just to me but to others as well.
Location
9.0
The location was ideal as a base for exploring central Amsterdam. It was near the central station and offered easy access to restaurants, bars, and public transport.
Dining
8.0
The dining experience was enjoyable at the nearby Irish Pub, Molly Malone. The full Irish breakfast was a perfect start to the day with a vast buffet selection.
Facilities
7.0
Basic facilities available, but nothing exceptional. It suited our needs adequately.
Brad
United States,
October
2023
6.8/10
My stay at the hotel was a mixed bag. The rooms were average, not noisy but lacking a view and cleanliness. The service, particularly Mathias, was exceptional, they tried to manage their crises well. Location-wise, it was convenient, although the breakfast variety could be better. The dining experience was tolerable, but the limited space made it a bit uncomfortable.
Rooms
5.0
Even though I only spent one night, the room was just okay - not noisy but didn't have a view and could have been cleaner.
Service
9.0
I have to give a special shoutout to Mathias for making our arrival special. The staff were friendly, hospitable, and tried their best to assist us in every way.
Location
7.0
The hotel's location was convenient, easy to find in the middle of everything. However, the breakfast variety could use some improvement.
Dining
6.0
The dining area was fine, not ideal due to limited tables. It was comfortable but not the best space to enjoy a meal.
Facilities
7.0
The hotel provides basic facilities and services. It's decent but nothing extraordinary.
Robin
United Kingdom,
September
2023
8.0/10
The hotel has a central location close to Amsterdam Central station and nearby shops in the city center. The rooms were a bit cold and lacked natural light, being in the basement, but the bathroom was satisfactory overall. The service was friendly and accommodating, although there was a slight issue with heating initially. The dining experience offered a good variety of breakfast options, ensuring a filling start to the day. The facilities were sufficient for a comfortable stay.
Rooms
7.0
The rooms were a bit cold and lacked natural light, being in the basement, but the bathroom was fine overall.
Service
9.0
The staff was friendly and accommodating, solving issues promptly, such as arranging transportation when needed.
Location
9.0
The hotel is ideally situated near Amsterdam Central station and within the city center, making it convenient for exploring the area.
Dining
8.0
The dining experience was satisfying, offering a variety of breakfast options that fueled a day of exploration.
Facilities
7.0
The hotel provided basic facilities that met my needs during the stay.
central location
cold rooms
Martin
United States,
September
2023
5.4/10
My stay at the hotel was a mixed experience. The rooms, while pretty nice, were disappointingly small and didn't feel very cozy. The internal design lacked warmth, and I found the cleanliness lacking. I also ended up paying for breakfast which I didn't even want.
Rooms
5.0
The rooms were pretty nice but very small, around 3-4 square meters, and included only a small bed.
Service
6.0
The service was average. The staff were friendly enough but I didn't feel any special professionalism or attentiveness.
Location
7.0
The location was convenient being close to the central train station and within walking distance to many sites and restaurants.
Dining
5.0
The dining experience was overpriced for what was offered. The breakfast choices were limited, and I felt I was charged unnecessarily.
Facilities
5.0
Christopher
United States,
September
2023
8.4/10
I had a wonderful stay at the hotel. The rooms had a great view of the canal and a majestic church and came with a tea/coffee service, though one room led to a very disturbed night. The service was business-like but helpful, with thoughtful gestures like complimentary bottles of water. The location was fantastic, close to Central Station and Chinatown where local bars are frequented. The dining experience, while not clearly stated on the website, ended sharply at 10 am, and breakfast was not included in the price but offered at a nearby Irish Pub. Facilities were satisfactory.
Rooms
8.0
The rooms were not big but had everything needed, including a view of the canal and church.
Service
9.0
The staff was really nice and helpful, especially the individual who checked us in after a delayed flight, making our evening much better.
Location
10.0
The location was excellent, making it easy to access Central Station, Chinatown, and various transportation services.
Dining
7.0
The dining experience revealed that breakfast was not included in the steep price, but there was a friendly Irish Pub nearby for morning meals.
Facilities
8.0
The hotel facilities met expectations.
Thomas
United Kingdom,
September
2023
6.8/10
The hotel's rooms were clean and tidy, though lacking natural light and proper air conditioning, making it uncomfortable at times. The service was friendly and accommodating, despite occasional distractions. The location was excellent for city exploration, close to main attractions and public transportation. The dining experience was average, with room for improvement. Overall, the hotel offers a convenient stay with minor drawbacks.
Rooms
6.0
The rooms felt a bit boxy with no windows and ineffective air conditioning, leading to stuffiness and warmth.
Service
7.0
The workers were friendly and accommodating, although there were occasional distractions during interactions.
Location
9.0
The hotel's location was excellent, offering easy access to the city center and major attractions, albeit close to a shabby Irish Pub.
Dining
5.0
The dining experience was average, with room for improvement to enhance guests' overall satisfaction.
Facilities
The hotel offers standard facilities, but nothing exceptional was noted during the stay.
Don
United Kingdom,
August
2023
8.0/10
The hotel is in a prime location in the center, just a short walk from the train station and popular attractions. The rooms are clean and the staff is friendly, but unfortunately, they do not have windows. The service is polite and helpful, and the hotel is perfectly situated for exploring the vibrant city life. The dining options offer a variety of choices, although closing times can be strict. Overall, a great value for a stay in the heart of the city.
Rooms
8.0
The rooms were clean, staff were friendly, and the location is excellent right in the center, close to major attractions.
Service
7.0
The service was polite and helpful, making sure to follow check-in rules. Basic services are available with friendly staff.
Location
9.0
The hotel's location is excellent, allowing easy access to the city's center and attractions. Perfect for exploring the lively surroundings.
Dining
8.0
The dining experience offers a good variety of choices with friendly staff, but be mindful of closing times.
Facilities
Basic facilities are available for your convenience during your stay.
Robert
United Kingdom,
August
2023
7.6/10
I discovered that the hotel was located on a quiet side street along a beautiful canal, not far from the central train station and within walking distance of many attractions and neighborhoods. The rooms were surprisingly without windows but had a very nice one, albeit small and facing the building next to it. The service was a bit confusing at first but turned out to be genuinely friendly and helpful. Dining was available at the lovely Irish pub next door, offering a fitting yet simple meal. However, for a budget hotel, it was slightly overpriced. My overall stay was greatly influenced by the central and convenient location.
Rooms
7.0
The room was small but had a very nice window, even though it faced sideways towards the neighboring building.
Service
8.0
The staff, although initially confused, turned out to be really helpful and friendly.
Location
9.0
The location was unbeatable, just a couple of blocks from the Centraal Station and close to various sites, restaurants, and the city center.
Dining
6.0
Dining at the Irish pub next door was fitting for a quick meal, but it was a bit overpriced for a budget hotel.
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